About Us - A growing business built on reputation, gained through recommendation
Safe & Secure Systems was established in 2001 by James and Wendy Hitchcock, offering a complete service for Gated Perimeter Security for residential and commercial premises.
Why choose us?
- We are fully committed to lifetime after sales service.
- We are very proud of our fully qualified, friendly team.
- We are also proud of our many industry accreditations and awards.
- Our attention to detail ensures countless successfully maintained Safe Systems
Since conception, our team of 7 has always prided itself on a friendly approach, coupled with fine attention to detail. From the first telephone conversation, through to final system handover, our clients remain our most important assets.
Our team members are Directors, James and Wendy, our son Luke, who brings his expertise in joinery and engineering drawings which complement his general engineering skills, Steve, our highly experienced electrical technician and Jerry our Fabricator and who builds your gates. We are ably supported by Callum, our Engineering Apprentice and Tracey, our Administrator.
We are committed to maintaining our high standards in all that we do and promote lifetime aftersales customer and product support.
With proven technical expertise and thoughtful customer care, we believe we can offer you an efficient and effective service every step of the way.
As a company, with realistic expectations, we acknowledge that very occasionally minor issues can occur, however, we firmly believe that what really matters is how positively and effectively we resolve any issues.
The vast majority of our work comes via personal recommendation
We won't leave a project unless we are proud to do so. We aim to have satisfied customers who are happy to continue using our services.
As a company with realistic expectations, we expect occasional hiccups - things do go wrong at times, however we firmly believe what really matters is how positively and effectively we deal with such issues.
Please take the opportunity to speak to any of our previous customers, whom we know will be happy to recommend us.
We offer comprehensive site surveys and written quotations, covering bespoke design, manufacture, installation, automation, service and repair.
We are happy to liaise directly with all on-site tradesmen to ensure full coordination and excellent execution of your project.
Standards
- All electrical works are completed to current IEE regulations.
- All welding works are completed to British Standard 4872.
- All new installations of gate and barrier systems will comply with legal directives under the supply of machinery (safety regulations 2008) and will be marked UKCA.
- We are proud to be Gold Approved Installers for Came BPT UK
- We have over 30 years' experience in the industry and can repair systems using equipment from all manufacturers with confidence and safety in mind.
- We have up to date safety examination and electrical examination passes and accreditation both as individuals and as a company, to the CAME Safe Installer Scheme and DHF.
- Company Installer Number 73380 and DHF member - raising standards advancing safety.
What our clients say
Despite all the disruption in the supply chain , Safe & Secure Systems have worked carefully to produce an excellent gate. They have also kept the work site very clean and tidy. The price was very competitive and the quality of workmanship and attention to detail has been exemplary. The family run team are very efficient and can’t do enough to help. Can’t recommend highly enough – are six stars an option?
The gates look, and are, great.
I just would like to say that all of your staff who worked on our installation are a credit to your company. They were all professional ,friendly and worked very hard from start to finish.
Very impressed indeed. Looking forward to the fencing now! Thanks.
Professional Company giving great service and sound advice.
This is a small family business who provide excellent service and quality product. I cant fault the gate they fitted for me and the team who fitted it.
The gates look and are terrific. Your guys have done a great job and the men who attended to the works on site were first class: a real credit to your company.
We will happily be ambassadors for Safe & Secure Systems Ltd and you have already made a big impact on the neighbours, all of whom are very impressed.
I would like to thank you all very much for the fantastic service received from you and your staff.
I appreciate greatly your liaising with my builder to ensure things were done precisely. This is, in my opinion, why everything went so smoothly.
We are writing to let you know how pleased we are with our gates and fence that you installed. They are impressively strong as well as looking so elegant.
They have been much admired by friends and people passing by.
Your installers were a pleasure to have on our property.
I write to thank you again for the professional work your company carried out to our electric gates. Your team were quick and efficient, yet polite and understanding in our need to keep the access open during the replacement process.
We have another set of electric gates in our carpark in Royston, and would have no hesitation in employing your company again.
I also look after a substantial house near Ware with two sets of electric gates, which will be coming up for renewal soon, so I will keep you in mind.
We would like to thank you very much for the excellent job your Company has done in making two pairs of gates for us. It was a pleasure to deal with a Company who kept us informed of the progress and that adhered rigidly to the timetable of works.
We have had many compliments and obviously would have no hesitation in recommending Safe & Secure Systems to others – again, thank You.
Called SSS for a repair to my gates. Turned up the same day and fixed the problem. Excellent service!!!!
Thank you for everything – I really appreciate your promptness and helpfulness.
Great family run business, had metal gates & automated 5 bar 12 years ago. Just had a new metal gate & side panel in different location.
Superb job, wouldn’t go anywhere else. Would Highly recommend.
Luke and the team were fantastic, polite, hard working and happy to talk about any aspect of the job or the systems. The handover was excellent and system easy to use. We are very pleased – excellent customer service!
Many thanks again Wendy we are really pleased to have chosen your Company for our job. Much appreciated.
Thank you very much for such excellent service. We are very pleased with the work and workmanship, especially leaving the site as you found it.
My apologies for the extra effort ‘digging’ I had no idea it was going to be that hard having just had the driveway relaid I had expected it to be easy!
Many thanks for the great job.
Brilliant service and really friendly and professional company. We had our gates serviced and brought up to modern safety standards and the whole process was great from start to finish. Local and family run company. Highly recommended.
Safe & Secure Systems repair and maintain our existing automatic traffic barriers and access control, plus install new systems as necessary.
They give us consistently excellent Service across our Estates, including Woburn Safari Park, Woburn Abbey, The Woburn Golf Club and the Woburn Inn Hotel.
We would not hesitate to recommend them to anyone.
Thank you for a painless installation of the gates, they look great!
We’re really pleased – an excellent job by a very professional, well geared up team.
Will go online to give Trading Standards feedback. Thanks again to the team for a very smart efficient job.
Supporting the local community
We are very proud supporters of Henlow/Clifton Scout Group, Biggleswade District, Bedfordshire County.